Return Policy / Exchanges
LM Activewear wants you to be delighted every time you shop with us. If you are not completely satisfied with your purchase, we're here to help.
Returns / Exchanges
LM Activewear does not offer refunds and our policy is an exchange only policy.
To be eligible for an exchange or replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
LM Activewear offers exchanges and store credits. We accept exchanges on all activewear within 7 days of the delivery date. Exchange requests outside of the grace period will not be accepted. The item/s must be in original condition. Not worn, unwashed, or altered in any way. Shipping costs are non refundable.
All items discounted, or purchased on sale are final sale and cannot be refunded.
Once we have approved the exchange we will issue you a electronic store credit, which can be used to re-shop in the amount of the item exchanged. If your electronic store credit is less value than the new item you are purchasing, you will be asked to pay at checkout the difference in price owing. If your exchange coupon is more of value please email email@example.com with your order number after you have made your new purchase, so we can issue you with a new coupon for the amount owing to you.
To begin the process to exchange an item please send an email to firstname.lastname@example.org with your order number and reason for exchange.
Please do not send your purchase back to the manufacturer.
To return your product, you should mail your product to:
5880 Lochmoor Dr #105 Riverside CA 92507 United States
Our exchange policy only applies if the below terms are met:
- If you wish to exchange a size or product you must contact our exchange team within 7 days of receiving your purchase.
- Returns cannot be submitted without contacting customer service first (email@example.com)
- To be eligible for a return, your item must be unused and in the same condition that you received it. Your item/s must be in the original packaging, with tags and hygiene labels still attached. If these terms are not met your item will be sent back to you.
- Exchanges are not accepted on sale items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. We are not responsible for any product being lost when sent to us for an exchange.
Replacements (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
Received a faulty or damaged item?
If you receive a faulty or damaged item send us an email with your order number and a picture of the damaged item and we will send you a replacement of the exact item. The policy for this only lasts 30 days after purchase, so in order for you to receive a replacement you must email us within the first 30 days of your purchase.
Refunds and order cancellations are only allowed within the first 24 hours of your purchase. After the first 24 hours it is too late for your order to be cancelled and/or refunded.
Need to change your order?
We only have a 24 hour window for anyone to change their order. Once the 24 hours has past we can no longer change any colors, sizes, addresses or add on a coupon code to your order. So if you need something changed make sure you contact us within the first 24 hours.